What is the remote guide for the TEMPUR-Ergo® ProSmart® Base?
TEMPUR-Ergo® ProSmart® Base Remote Control Guide
What is the remote guide for the Tempur-Ergo Base?
Tempur-Ergo Base - Remote Control Guide
What is the remote guide for the Tempur-Ergo Smart Base?
  Tempur-Ergo Smart Base - Remote Control Guide
Where is the manual for the TEMPUR-Ergo® ProSmart® Base?
You can find the manual for the TEMPUR-Ergo® ProSmart® Base here.
What is the height of your adjustable base?
For the Ease®️ Power Base, the minimum height is 3.7" (zero clearance) a...
What are the dimensions of your adjustable base?
You can view full measurement dimensions in your owner's manual.  Twin L...
How do I enable or disable child lock on my Ergo® PROSMART® base?
Activate Child Lock: Press/hold the dedicated Child Lock button for thre...
What is Wind Down™️ Program on my TEMPUR-Ergo® ProSmart® Base?
The Wind Down™️  Program is designed to help relax your mind and body fo...
What is SoundScape™️ Mode on my TEMPUR-Ergo® ProSmart® Base?
SoundScape™️ is an immersive experience that allows you to both hear and...
What is Wave Form Massage™️ in my TEMPUR-Ergo® ProSmart® Base?
Wave Form Massage™️ is a unique massage experience using sound waves to ...
What features does the TEMPUR-Ergo® ProSmart® Base have?
Our TEMPUR-Ergo® ProSmart® Base is powered by Sleeptracker-AI®️ and deli...
Can I get a copy of my power base owner's manual?
If you don’t remember the model of your power base, please use our ident...
My remote buttons are no longer working for my power base remote. What do I do?
Has your base stopped responding to the wireless remote? The most common...
Which power base remote do I have?
If you don’t remember the model of your power base or are unsure about t...
Can I use two remotes with one adjustable base?
For Twin, Twin XL, Full/Double, Queen, and King size power bases, you ca...
What is the amperage of my power bed?
During normal operation, all power bases can draw up to 2.5 amps of elec...
If there is a problem with your power base, who will take care of it?
If you are having problems with your power base, please call 800-821-662...
What is the weight limit of your power base?
Our power bases support up to 650 lbs. each (Twin, Twin Long, Double, Qu...
Which mattresses can be used with your adjustable base?
Any of our mattresses can be used with any of our power bases. We have m...
What is a power base/adjustable base?
A power base (or adjustable base) serves as a bedframe and support to yo...
What are the differences between the Ease, Ergo, Ergo Smart Base, & Ergo Extend Smart Base?
The Ease, TEMPUR-Ergo, TEMPUR-Ergo Smart Base, and TEMPUR-Ergo Extend Sm...
What does "perfect seat" mean?
Perfect seat is a feature that is only available on the Ergo-Extend Base...
Can I return or exchange a power base?
While we do not accept returns on Ease®, TEMPUR-Ergo®, and TEMPUR-Ergo® ...
What are the benefits of a power base?
Our power bases can be useful to anyone and everyone. No matter your pre...
Will the power base fit inside my bed frame?
Our bases are compatible with solid frames or frames that have removable...
How do I enable or disable child lock on my Ergo or Ergo Smart Base?
To enable child lock: Press and hold the HEAD UP and HEAD DOWN buttons t...
How do I reset and pair my remote to the Ergo Premier power base?
You can learn more about resetting your remote and pairing it to the Erg...
How do I pair my remote to my power base?
You can find instructions to pair your power base in your owner's manual...
What is the "pillow tilt" feature on the Ergo Extend power base?
Pillow Tilt enhances your head lift with a slight tilt around your neck....
How do I reprogram the buttons on my power base remote?
Instructions for reprogramming Ergo® PROSMART® Base Remote: Reprogrammin...