My adjustable base is stuck in one position and won't move- what can I do?
If your base is stuck in an elevated position and will not go flat, some...
How do I turn off the LED brand badge light on the front of my adjustable base?
To turn off the LED brand badge on the front of your base:
1. Press and...
My adjustable base and remote aren't working. What can I do?
If your adjustable base or remote/buttons aren't working, sometimes the ...
I'm having issues with my power base, but don't know what the issue is. What can I do?
If one or more of the functions on the bed base have stopped operating:
...
If there is a problem with your power base, who will take care of it?
If you are having problems with your power base, please call 800-821-662...