Shipping & Tracking

White Glove Delivery

What can I expect as part of White Glove Delivery for my Split Head Mattress?

What is a Certificate of Insurance and how do I submit it?

What should I do if there is an issue during my White Glove Delivery?

How to prepare for your White Glove Delivery

What is White Glove Delivery?

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Delivery

What happens if my pillow arrives damaged?

Will the delivery team set up my Sleeptracker-AI app?

What can I expect from the White Glove Delivery service included with TEMPUR-ActiveBreeze?

When will my order ship?

Where is my order?

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Fees & Costs

How much is White Glove Delivery?

Do you have a return or exchange shipping fee?

What is a mattress recycling fee?

How much is shipping?