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FAQ
Shipping & Tracking
Shipping & Tracking
White Glove Delivery
Are Sleep Number beds eligible for haul-away and removal?
What is the White Glove Delivery Installation Process?
What is the mattress/base haul away process?
Can I pick my White Glove Delivery date?
Can I set an appointment on the day of delivery?
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Delivery
Delivery to Freight Forwarders, Storage Facilities, and Moving Companies
What if my order is incorrect, lost, or damaged?
Can I delay my comfort item delivery?
Do you ship via FedEx?
Do I need to be home for my UPS delivery?
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Fees & Costs
How much is White Glove Delivery?
Do you have a return or exchange shipping fee?
What is a mattress recycling fee?
How much is shipping?