What happens if my pillow arrives damaged?
Please note, we do not accept returns on opened or damaged items. If you...
Will the delivery team set up my Sleeptracker-AI app?
Due to the personal information you may choose to include during app set...
What can I expect from the White Glove Delivery service included with TEMPUR-ActiveBreeze?
White Glove Delivery service includes in-home delivery, installation, an...
When will my order ship?
Mattresses, Bases, and FoundationsFor mattresses, bases, and foundations...
Where is my order?
If you've placed an order online, you can check your order status online...
Will all my items arrive at the same time?
Most smaller items such as pillows, travel products, and home & office a...
Do you ship to P.O. boxes?
Sorry, we are unable to ship to P.O. boxes.
Can I purchase now and accept delivery at a later date?
Comfort items such as pillows, toppers, bedding, and our TEMPUR-Cloud® m...
Do you ship to APO/FPO locations?
For APO and US Territory addresses, we cannot ship mattresses, foundatio...
Do you ship to Puerto Rico?
We do ship comfort items to Puerto Rico. Currently, we offer standard sh...
Can I edit my information after I placed my order?
We recommend calling our Consumer Care team to edit your information at ...
Can I delay my delivery date?
You may request special delivery times by calling Customer Care at 800-8...
Do you ship internationally?
Unfortunately, we do not ship or process orders on Tempurpedic.com for i...
How does my new mattress arrive?
With the exception of the TEMPUR-Cloud®, our mattresses include complime...