What is the White Glove Delivery Installation Process?
The delivery team will:Fully set up all delivered products in your room ...
What is the mattress/base haul away process?
The delivery team can remove your existing mattress or move it to anothe...
Can I pick my White Glove Delivery date?
Delivery dates are based on home delivery provider availability in your ...
Can I set an appointment on the day of delivery?
Delivery windows are assigned based on the route required to fill the da...
How to Prepare for Delivery Day
Deliveries can occur between the hours of 8 AM to 8 PM. A responsible ad...
What to Expect Before White Glove Delivery
Products are shipped to a home delivery partner close to your address.Th...
What happens to my old mattress after delivery?
Our delivery team will haul away an existing mattress or move it to a di...
Will you move my existing bed frame or furniture?
Delivery teams do not dispose of, move, assemble, or disassemble your ex...
Where can I find my order tracking information?
You can find your order tracking information in several places:
Order ...
What can I expect as part of White Glove Delivery for my Split Head Mattress?
White Glove Delivery includes Delivery, Installation, and Demonstration ...
What is a Certificate of Insurance and how do I submit it?
A Certificate of Insurance (COI) verifies a delivery company has an acti...
What should I do if there is an issue during my White Glove Delivery?
We recommend checking over your order at the time of delivery. If you no...
How to prepare for your White Glove Delivery
After much research and shopping, you’ve officially taken the next step ...
What is White Glove Delivery?
Our complimentary White Glove Delivery service comes with every mattress...
What items receive White Glove Delivery?
Select mattresses, flat foundations, and adjustable bases receive our Wh...
How long is shipping for my mattress, power base, or flat foundation?
Delivery for Tempur-Pedic® mattresses, foundations, and adjustable bases...