No features of the TEMPUR-Ergo Plus will activate. What should I do?
Verify the red LED light on the power supply is lit. If not, the unit is...
The blue LED Backlight illuminates and appears to be operable, but will not activate the TEMPUR-Ergo Plus. What should I do
Verify that the power cord is plugged into a working electrical outlet. ...
The blue LED Backlight will not illuminate on my TEMPUR-Ergo Plus. What should I do?
Replace the batteries in the Wireless Remote Control. The remote require...
The head and/or leg section will elevate on my TEMPUR-Ergo Plus but will not return to the horizontal position. What should I do?
The TEMPUR-Ergo Plus may be obstructed. Elevate and check for an obstruc...
The head and/or leg lift function on TEMPUR-Ergo Plus has minor interference during operation. What should I do?
Check batteries in Wireless Remote Control, replace with two new AA batt...
A clicking noise is heard under the TEMPUR-Ergo Plus when raising or lowering. What should I do?
This is completely normal! The lift motor relays "click" when they are e...
How do I reset my TEMPUR-Ergo Plus base?
This function resets the system to the zero position. A reset may be req...
How do I program my remote to my TEMPUR-Ergo Plus base?
There are multiple ways to program the remote for your base. You can cho...
How do I order a replacement remote for my TEMPUR-Ergo Plus base?
You can order a replacement remote by calling our Product Services team ...