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  1. Tempur-Pedic
  2. Troubleshooting

Troubleshooting

Identify & solve your product issue.

Adjustable Bases
TEMPUR-Ergo® ProSmart® Air Base
TEMPUR-Ergo® ProSmart® Base
TEMPUR-Ergo® Smart Base
TEMPUR-Ergo® Power Base
Ease® Power Base
Ease® 3.0 Power Base
Ease® 2.0 Power Base
Prior Models
Need help identifying your base model?
Can I get a copy of my adjustable base Owner's Manual?

Additional Products
Pre-Installed Sleeptracker-AI®
Self-Installed Sleeptracker-AI®
TEMPUR-ActiveBreeze® Sleep System
Mattresses
Toppers
Pillows
Office Chair
Sheets & Bedding
Learn more about our products and policies by visiting our FAQs!