What if my smart bed fails to connect to my Wi-Fi network?
Check to ensure your Wi-Fi router and smart bed are close enough to each...
How do I install the sensor(s) if there are slats narrower than my sensor(s) for the foundation that my mattress rests on?
If your mattress sits on a slatted foundation, metal grid, or mesh, ensu...
Where do I place the Sleeptracker-AI® sensors?
The Tempur-Pedic® Sleeptracker-AI® app will guide you through the correc...
What should I do if my phone loses power while my Sleeptracker-AI app is updating?
If your phone loses power during an update, please charge your phone. Ne...
Why is my Sleeptracker-AI Monitor failing to connect to my Wi-Fi network?
If your Tempur-Pedic Sleeptracker-AI Monitor is failing to connect to yo...
How do I install the first generation Sleeptracker-AI Monitor on a power base with the Sleeptracker-AI app?
The Tempur-Pedic® Sleeptracker-AI® app will guide you through the correc...
I am not getting a sleep report on my self-installed Sleeptracker-AI. What should I do?
If your Sleeptracker sleep report is not showing up, it may be due to se...
How do I troubleshoot the light processor on my Sleeptracker-AI Monitor?
While in your first-generation Sleeptracker-AI® app, select the menu ico...
How do I locate sleep stage information on the first generation Sleeptracker-AI app?
The Sleeptracker-AI® app provides insights on the stages/cycles of sleep...
How do I install a Sleeptracker-AI Monitor on a regular bed?
The Tempur-Pedic® Sleeptracker-AI® Monitor works with any standard inner...