Current Adjustable Base Models
TEMPUR-Ergo® ProSmart® Base
Note: Some instructions are time-sensitive, please read the following instructions before attempting to pair.
Step 1: Remove the rear cover of the remote control by sliding it down to expose the PAIR button.
Step 2: Unplug the Power Cord from your power outlet. Wait 1 minute, then plug it back into your power outlet.
Step 3: The Soundbar will provide the verbal cue 'Bluetooth Mode' to indicate it is ready for pairing. Perform Step 4 within 10 seconds, while the control box light is flashing.
Step 4: Press and hold the PAIR button on the back of the remote. The PAIR button will illuminate and start to flash.
Step 5: When the PAIR button stops flashing, the LED light on the control box will stop flashing. The Soundbar will provide the verbal cue 'Connected' to indicate the remote has paired successfully to the control box. Release the PAIR button.
Step 6: Check for normal remote functions. If you are unable to adjust the base with your remote, please repeat the process again, or try the steps to disable Child Lock on the base, because the remote may be locked. You can find the instructions for deactivating Child Lock here.
TEMPUR-Ergo® ProSmart® Air Base
The original remote that comes in the box is already paired to the adjustable base. No further action is required. In the event that the remote is not paired with the base, follow the steps below.
Step 1: Remove the back cover of the remoe control by sliding it down to expose the PAIR button. Unplug the Power Cord from your power outlet. Wait 1 minute, then plug it back in to your power outlet. Soundbar will provide verbal cue 'Bluetooth Mode' to indicate it is ready for pairing. Perform Step 2 within 10 seconds, while the control box light is flashing.
Step 2: Press and hold the PAIR button on the back of the remote. The PAIR button will illuminate amd start to flash. When the PAIR button stops flashing, the LED light on the control box will stop flashing. Release the PAIR button.
Step 3: Test all remote functions. If the remote buttons do not impact the adjustable base movements, please repeat the process again or call customer service.
TEMPUR-Ergo® Power Base
The original remote that comes in the box is already paired to the adjustable base. No further action is required. If the remote is not paired with the base, follow the steps below.
Step 1: Remove the rear cover of the remote control by sliding it down to expose the PAIR button. Unplug the Power Cord from your power outlet. Wait 1 minute, then plug it back into your power outlet. Perform Step 2 within 10 seconds, while the control box light is flashing.
Step 2: Press and hold the PAIR button on the back of the remote. The PAIR button will illuminate and start to flash. When the PAIR button stops flashing, the LED light on the control box will stop flashing. Release the PAIR button.
Step 3: Test all remote functions. If the remote buttons do not impact the adjustable base movements, please repeat the process again or call customer service at U.S. 1-800-499-1965 or Canada at 1-800-268-4414.
TEMPUR-Ergo® Smart Base
The original remote that comes in the box is already paired to the adjustable base. No further action is needed. If the remote is not paired with the base, follow the steps below.
Step 1: Remove the rear cover of the remote control by sliding it down to expose the PAIR button. Unplug the Power Cord from your power outlet. Wait 1 minute, then plug it back into your power outlet. Perform Step 2 within 10 seconds, while the control box light is flashing.
Step 2: Press and hold the PAIR button on the back of the remote. The PAIR button will illuminate and start to flash. When the PAIR button stops flashing, the LED light on the control box will stop flashing. Release the PAIR button.
Step 3: Test all remote functions. If the remote buttons do not impact the adjustable base movements, please repeat the process or call customer service: U.S. at 1-800-499-1965 or Canada at 1-800-268-4414.
Ease® Power Base
The original remote that comes in the box is already paired to the adjustable base. No further action is required. If the remote is not paired with the base, follow the steps below. Some instructions are time-sensitive.
Step 1: Please ensure your base remote has fresh batteries.
Step 2: Unplug the base Power Cord from your power outlet. Wait 1 minute, then plug the power cord back into your power outlet. Perform Step 4 within 10 seconds, while the control box is flashing. For Second Generation Ease: Locate the Battery Backup Box and press the POWER DOWN button twice. A light on the Battery Backup Box will illuminate.
Step 3: Remove the cover from the back of the remote control by sliding it down to expose the PAIR button.
Step 4: Press and hold down the PAIR button. The PAIR button will illuminate and start flashing. When the PAIR button stops flashing, the illuminated light on the Battery Backup Box (Control Box) will go out. Release the PAIR button.
Step 5: Test all remote functions. If you are unable to adjust the base with your remote, please repeat the process again, or try the steps to disable Child Lock on the base, as the remote may be locked.
Prior Adjustable Base Models
Ease® 3.0 Power Base
The original remote that comes in the box is already paired to the adjustable base. No further action is required. If the remote is not paired with the base, follow the steps below. Some instructions are time-sensitive.
Step 1: Please ensure your base remote has fresh batteries.
Step 2: Unplug the base Power Cord from your power outlet. Wait 1 minute, then plug the power cord back into your power outlet. Perform Step 4 within 10 seconds, while the control box is flashing. For Second Generation Ease: Locate the Battery Backup Box and press the POWER DOWN button twice. A light on the Battery Backup Box will illuminate.
Step 3: Remove the cover from the back of the remote control by sliding it down to expose the PAIR button.
Step 4: Press and hold down the PAIR button. The PAIR button will illuminate and start flashing. When the PAIR button stops flashing, the illuminated light on the Battery Backup Box (Control Box) will go out. Release the PAIR button.
Step 5: Test all remote functions. If you are unable to adjust the base with your remote, please repeat the process again, or try the steps to disable Child Lock on the base, as the remote may be locked.
Ease® 2.0 Power Base
The original remote that comes in the box is already paired to the adjustable base. No further action is required. If the remote is not paired with the base, follow the steps below. Some instructions are time-sensitive.
Step 1: Please ensure your base remote has fresh batteries.
Step 2: Unplug the base Power Cord from your power outlet. Wait 1 minute, then plug the power cord back into your power outlet. Perform Step 4 within 10 seconds, while the control box is flashing. For Second Generation Ease: Locate the Battery Backup Box and press the POWER DOWN button twice. A light on the Battery Backup Box will illuminate.
Step 3: Remove the cover from the back of the remote control by sliding it down to expose the PAIR button.
Step 4: Press and hold down the PAIR button. The PAIR button will illuminate and start flashing. When the PAIR button stops flashing, the illuminated light on the Battery Backup Box (Control Box) will go out. Release the PAIR button.
Step 5: Test all remote functions. If you are unable to adjust the base with your remote, please repeat the process again, or try the steps to disable Child Lock on the base, as the remote may be locked.
TEMPUR-Ergo Premier Power Base – Two Bases Operating in Tandem by Two Remotes
For King-size base models operating in tandem (together) by two remotes. For two remotes to be used, they must be on the same RF channel; these steps in conjunction with a sync cable make this possible. Some instructions are time-sensitive, please read all instructions before attempting to pair.
Step 1: Ensure both bases are disconnected from the power source. Please ensure your remote has fresh batteries.
Step 2: Pre-select one memory button and one Head Up/Down or Leg Up/Down button (these set the first and second part of the RF channel number). Make a note of the 2 digits you selected for the next steps.
Step 3: Press and hold the FLAT and STOP buttons simultaneously on the first remote for 10-15 seconds. The current RF channel number will be shown on the screen at the top of the remote.
Step 4: Enter the first and second pre-selected buttons from Step 2, then press the FLAT button on the first remote to confirm the RF channel. The RF channel number will flash for 30 seconds.
Step 5: Within these 30 seconds, reconnect the first base to the power outlet. You will hear two “double-clicks.”
Step 6: To program the second remote, please repeat Steps 3, 4, and 5.
Step 7: Perform a system reset: Press and hold the FLAT button. After 15 seconds, the screen will change from “FLAT” to “RST.” Do not release the FLAT button.
Step 8: Continue holding the FLAT button for an additional 30-60 seconds as the bed moves forward and backward. The reset process is complete when no audible clicks or movement occur for a minimum of 10 seconds.
Step 9: Check for normal remote function.
TEMPUR-Ergo Premier Power Base – Two Bases Operating in Tandem by a Single Remote
For solid King mattress models operating in tandem (together) by a single remote. Some instructions are time-sensitive, please read all instructions before attempting to pair.
Step 1: Ensure both bases are disconnected from the power source. Please ensure your remote has fresh batteries.
Step 2: Press and hold the FLAT and STOP buttons simultaneously for at least 10-15 seconds. The current RF channel number will be shown on the screen at the top of the remote.
Step 3: Press the FLAT button to confirm the RF channel number. The RF channel number will flash for 30 seconds.
Step 4: Within these 30 seconds, reconnect the first base to the power outlet. You will hear two “double-clicks.” Then reconnect the second base to a working power outlet (within the same 30 seconds). You will again hear two “double-clicks.”
Step 5: Perform a system reset: Press and hold the FLAT button. After 15 seconds, the screen will change from “FLAT” to “RST.” Do not release the FLAT button.
Step 6: Continue holding the FLAT button for an additional 30-60 seconds as the bed moves forward and backward. The reset process is complete when no audible clicks or movement occur for a minimum of 10 seconds.
Step 7: Check for normal remote function.
TEMPUR-Ergo Premier Power Base – Single Base or Two Bases Operating Independently
For Twin, Twin XL, Full, Queen, or Split King/Split CA King models. Some instructions are time-sensitive, please read all instructions before attempting to pair.
Step 1: Ensure the base is disconnected from the power source. Please ensure your remote has fresh batteries.
Step 2: Press and hold the FLAT and STOP buttons simultaneously for at least 10-15 seconds.
Step 3: The current RF channel number will be shown on the screen at the top of the remote (the RF channel is the 3-4 digit number that populates on the screen). When the RF channel number begins flashing, release the FLAT and STOP buttons.
Step 4: Press the FLAT button to confirm the RF channel. The RF channel number will flash for 30 seconds.
Step 5: Within 30 seconds, reconnect the base power supply to a working outlet. You will hear two “double-clicks” when the set-up is successfully completed. You may use the remote when the RF channel stops flashing. Alternatively, you can press the STOP button to stop the RF channel from flashing.
Prior Ergo Power Base Models
Step 1: Please ensure your base remote has fresh batteries.
Step 2: Locate the Battery Backup Box and press the POWER DOWN button twice. A light on the Battery Backup Box will illuminate.
Step 3: On the back of the remote, press and hold down the PAIR button. The PAIR button will illuminate blue and start flashing. When the PAIR button stops flashing, the illuminated light on the Battery Backup Box will go out.
Step 4: Release the PAIR button and test all remote functions.
TEMPUR-Ergo® Extend Smart Base
The original remote that comes in the box is already paired to the adjustable base. No further action is required. If the remote is not paired with the base, follow the steps below.
Step 1: Locate the battery backup box and press the button TWICE. A light on the battery backup box will illuminate.
Step 2: Remove the back cover of the remote, press and hold down the PAIR button. The PAIR button will illuminate blue and start flashing. When the PAIR button stops flashing, the illuminated light on the battery backup box will go out. Release the PAIR button. The remote is now paired to the adjustable base.
Step 3: Test all remote functions. If the remote buttons do not impact the adjustable base movements, please repeat the process again or call Tempur-Pedic customer service.