Is there a heating element for bed warming in my TEMPUR-ActiveBreeze or on the surface of the mattress?
The heating element is located in the fan housing assembly underneath t...
How do I know which TEMPUR-ActiveBreeze cooling/heating level is activated on the remote?
Press any button on the remote. If blue LED lights display, cooling is a...
How do I know if the TEMPUR-ActiveBreeze is in Cooling Mode 1 or Cooling Mode 2?
After entering Cooling Mode 2 and the LED(s) have gone off, press the b...
How long will the TEMPUR-ActiveBreeze warming take to heat my bed?
Bed warming takes at least 30 minutes to warm the surface and 60 minutes...
How do I make the left and right side of the TEMPUR-ActiveBreeze cooling/heating work together in the app?
Queen Beds: When using the in-app remote control, the Sync Cooling/Heati...
How do I make the left and right side of the TEMPUR-ActiveBreeze cooling/heating work together on the remote?
Queen Beds: Use the Sync buttons on the remote to control both sides of ...
How do I operate the left and right side of the TEMPUR-ActiveBreeze cooling/heating independently using the app?
Queen Beds: When using the in-app remote control, the Left Cooling/Heati...
How do I operate the left and right side of the TEMPUR-ActiveBreeze cooling/heating independently using my remote?
Queen Beds: Use the Left Side buttons on the remote to control the left...
How many heating programs are available with the TEMPUR-ActiveBreeze for bed warming?
There is only one bed warming program. A 60-minute, one-fan-level setting.
How much do your mattresses weigh?
Cloud® Mattress WeightsTwin: 39 lbsTwin Long: 42 lbsFull: 56 lbsQueen: 5...
Do Tempur-Pedic mattresses contain latex?
Tempur-Pedic® mattresses do not contain latex. Tempur-Pedic® mattresses ...
Do your mattresses prevent bed bugs?
Many of the Tempur-Pedic® mattress and pillow covers are treated to be d...
What is the best support for my mattress?
Tempur-Pedic® mattresses need a solid, elevated surface to deliver your...
What is TEMPUR-Breeze technology?
TEMPUR-Breeze® technology is featured in our TEMPUR-Breeze® Collection. ...
Do you sell damaged, returned or refurbished products?
No, we do not sell damaged, returned, or refurbished products. Such prod...
Can I use a slatted foundation/platform bed with my Tempur-Pedic mattress?
Tempur-Pedic® mattresses have been designed to be paired with a Tempur-P...
Can I use a mattress pad with my mattress?
We do not recommend using a mattress pad with our mattresses—it will cre...
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can or...
Can I fold my mattress?
Yes, if you’re moving the mattress, you can fold it. Be sure to fold it ...
My mattress feels softer than when I first bought it. Is it breaking down?
An aspect of memory foam is that it "breaks in" to your body over time, ...
My new mattress has a slight odor. How long will it last?
TEMPUR-Material™ can have a slight odor after it is manufactured. This s...
Why does my mattress feel firm at times and soft and responsive other times?
Because TEMPUR-Material® responds to your body weight, shape, and temper...
At what temperature will my mattress perform best at?
Tempur-Pedic® mattresses are temperature-sensitive. The mattress will fe...
Will your mattress make me hot?
We hear this question often, but most Tempur‑Pedic® owners do not report...
How long will it take to get used to my new mattress?
If you’re used to a traditional mattress, your new Tempur-Pedic® mattres...
Do you sell products on third-party websites?
Yes, you can purchase our products directly on www.tempurpedic.com, or f...
Do you sell products on E-Bay? Craigslist?
No, we do not sell products on these sites, nor do we allow our authoriz...
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
You can customize your Tempur-Pedic® mattress to fit different shapes an...
Are all of your products available online?
We carry the full line of products on our website. However, there are so...
Can I flip my mattress?
We do not recommend flipping your mattress, as our mattresses are not de...