How can I purchase a replacement TEMPUR-ActiveBreeze® filter?
Please call Customer Service with your request: U.S. 1-844-309-3579 Cana...
How do I check the TEMPUR-ActiveBreeze® filter for buildup?
We recommend checking and cleaning the filter every 3 months or as neede...
What types of particles will the TEMPUR-ActiveBreeze® filter help prevent from entering my bed's sleep climate?
The easy-to-clean filter system of the TEMPUR-ActiveBreeze® helps preven...
When should I clean the TEMPUR-ActiveBreeze® fan filter?
We recommend cleaning the fan filter every three months, or more frequen...
Can I use the TEMPUR-ActiveBreeze® sleep system on a platform bed? Will this impact cooling or warming?
Yes, the mattress and base can be set up on a platform bed. Airflow shou...
Will padded headboards be an issue with my new Tempur-Pedic® mattress?
Padded or upholstered headboards can interfere with the operation of you...
Does the active heating or cooling change the feel of the TEMPUR-ActiveBreeze®?
Operating TEMPUR-ActiveBreeze® in cooling mode will not impact the perce...
Is moisture or condensation buildup a concern for the TEMPUR-ActiveBreeze®?
TEMPUR-ActiveBreeze® is designed to handle moisture and will naturally a...
Is it likely my TEMPUR-ActiveBreeze® will overheat or melt?
TEMPUR-ActiveBreeze® is designed to withstand temperatures higher than w...
I can't feel airflow or hear the fans running in my TEMPUR-ActiveBreeze®; how do I know if cooling/heating is on?
Press any button on the remote. If blue LED lights display, cooling is a...
How does TEMPUR-ActiveBreeze® provide warming?
When the warming button(s) are pressed, the heating element in the fan h...
Is there a heating element for bed warming in my TEMPUR-ActiveBreeze® or on the surface of the mattress?
  The heating element is located in the fan housing assembly underneath ...
How do I know which TEMPUR-ActiveBreeze® cooling/heating level I have activated on the remote?
Press any button on the remote. If blue LED lights display, cooling is a...
How do I know if the TEMPUR-ActiveBreeze® is in Cooling Mode 1 or Cooling Mode 2?
  After entering Cooling Mode 2 and the LED(s) have gone off, press the ...
Split Fan Mode isn't working on my TEMPUR-ActiveBreeze® – how do I fix it?
  Ensure the bases are synced before attempting to go into Split Fan Mod...
How long will the TEMPUR-ActiveBreeze® warming take to heat my bed?
Bed warming takes at least 30 minutes to warm the surface and 60 minutes...
My TEMPUR-ActiveBreeze® bed does not seem to be cooling; how do I know my base is working?
Make sure the Cooling buttons have been pressed. Listen for the sound of...
How do I make the left and right side of the TEMPUR-ActiveBreeze® cooling/heating work together in the app?
Queen Beds: When using the in-app remote control, the Sync Cooling/Heati...
How do I make the left and right side of the TEMPUR-ActiveBreeze® cooling/heating work together on the remote?
Queen Beds: Use the Sync buttons on the remote to control both sides of ...
How do I operate the left and right side of the TEMPUR-ActiveBreeze® cooling/heating independently using the app?
Queen Beds: When using the in-app remote control, the Left Cooling/Heati...
How do I operate the left and right side of the TEMPUR-ActiveBreeze® cooling/heating independently using my remote?
  Queen Beds: Use the Left Side buttons on the remote to control the lef...
How many heating programs are available with the TEMPUR-ActiveBreeze® for bed warming?
There is only one bed warming program. A 60 minute, one-fan-level setting.
How do I optimize my bedroom environment for the best sleep?
According to experts, the best bedroom temperature for sleep is approxim...
Why is optimal sleep temperature so important?
Studies indicate that regulating sleep temperature helps improve measure...
How much do your mattresses weigh?
Cloud® Mattress Weights Twin: 39 lbsTwin Long: 42 lbsFull: 56 lbsQueen: ...
Do Tempur-Pedic mattresses contain latex?
Tempur-Pedic® mattresses do not contain latex. Tempur-Pedic® mattresses ...
Do Tempur-Pedic® mattresses prevent bed bugs?
Many of the Tempur-Pedic® mattress and pillow covers are treated to be d...
What is Breeze technology?
Breeze technology is available in our Breeze mattress collection here. W...
Do you sell damaged, returned or refurbished products?
No, we do not sell damaged, returned or refurbished products and such pr...