What is breeze technology?
Breeze technology is available in our Breeze mattress collection here. W...
Do you sell damaged, returned or refurbished products?
No, we do not sell damaged, returned or refurbished products and such pr...
Can I use your mattress on a futon base?
No. A futon base is not designed to support a mattress as heavy as ours.
Can I place a piece of particleboard or plywood over a box spring to create a flat surface for my mattress?
No. A box spring is designed to support a traditional spring mattress, a...
Can I use a slat, slatted foundation/platform bed with my Tempur-Pedic® mattress?
Tempur-Pedic® mattresses have been designed to be paired with a Tempur-P...
Can I use a mattress pad with my mattress?
We do not recommend using a mattress pad with our mattresses—it will cre...
How will very high humidity affect my mattress?
Very high humidity typically helps warm the air, so your mattress may fe...
Do you have a special cover for liquid spill protection?
We offer a mattress protector that can provide extra protection against ...
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can or...
Can I fold my mattress?
If you’re moving the mattress, yes you can fold it. Be sure to fold it w...
It looks like my mattress is sagging in the middle. What is causing this?
If there is sagging, it is likely because the mattress is not properly s...
My mattress feels softer than when I first bought it. Is it breaking down?
One of the most wonderful things about a Tempur-Pedic mattress is that i...
My new mattress has a slight odor. How long will it last?
TEMPUR® material can have a slight odor after it is manufactured. This s...
Can I use your mattresses with a wall bed?
Yes, our mattresses work with wall beds, as long as the flat wooden fram...
Why does my mattress feel firm at times and soft and responsive other times?
TEMPUR® material responds to your body weight and heat. It contours to y...
At what temperature will my mattress perform best at?
Because your mattress is temperature sensitive, it will feel firmer at c...
Will your mattress make me hot?
We get this question often, but in fact, sleeping warm on a Tempur-Pedic...
How long will it take to get used to my new mattress?
If you’re used to a traditional mattress, your new Tempur-Pedic mattress...
Do you sell products on third-party websites?
Yes, you can purchase our products directly on www.tempurpedic.com, or f...
Do you sell products on E-Bay? Craigslist?
No, we do not sell products on these sites, nor do we allow our authoriz...
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your T...
Are the prices the same on your website or your phone order line as in Retail Stores?
The prices on our products are the same on our website, through our phon...
Are all of your products available online?
We carry the full line of products on our website. However, there are so...
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil sy...
Is the cover of the mattress waterproof?
Our mattress covers are not waterproof! You can find our waterproof prot...
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, our mattresses arrive with White...
Can I use a box spring with my mattress?
Box springs cannot be used with Tempur mattresses. Box springs are desig...
Can I use my current frame with my Tempur-Pedic mattress?
Yes. We design our mattresses to fit most standard size bed furniture an...
How do I unzip the mattress cover to remove it?
Many of our current and previous mattresses feature removable covers. If...
Will a protector hinder or stop the cooling of my breeze mattress?
Our protector was made with our Breeze models in mind and should not hin...