My mattress sleeps hot- is there anything I can do to help me sleep cooler at night?
We recommend following the tips below to help you sleep cooler on your T...
My mattress is too firm. How can I soften it up?
When you first receive your new Tempur-Pedic mattress, it may feel a bit...
How do I enable/disable Split Fan Mode on my TEMPUR-ActiveBreeze® Smart Bed?
To Activate Split Fan Mode:
Note: This mode applies only to non-split Ki...
How to Activate Split Fan Mode for my King-Size ActiveBreeze® Smart Bed?
Did you know you can activate the Split Fan feature within your non-spli...
What base/foundation can I use to support my mattress?
What is proper support? Tempur-Pedic mattresses require a solid, elevate...
How can I purchase a replacement TEMPUR-ActiveBreeze® filter?
Please call Customer Service with your request:
U.S. 1-844-309-3579
Cana...
How do I check the TEMPUR-ActiveBreeze® filter for buildup?
We recommend checking and cleaning the filter every 3 months or as neede...
What types of particles will the TEMPUR-ActiveBreeze® filter help prevent from entering my bed's sleep climate?
The easy-to-clean filter system of the TEMPUR-ActiveBreeze® helps preven...
When should I clean the TEMPUR-ActiveBreeze® fan filter?
We recommend cleaning the fan filter every three months, or more frequen...
If I run my TEMPUR-ActiveBreeze® fans all night, every night, will the performance of the bed remain the same over a 10-year period?
Yes, as long as the filter is cleaned every 3 months or when needed to e...
Can I use the TEMPUR-ActiveBreeze® sleep system on a platform bed? Will this impact cooling or warming?
Yes, the mattress and base can be set up on a platform bed. Airflow shou...
Will padded headboards be an issue with my new Tempur-Pedic® mattress?
Padded or upholstered headboards can interfere with the operation of you...
Does the active heating or cooling change the feel of the TEMPUR-ActiveBreeze®?
Operating TEMPUR-ActiveBreeze® in cooling mode will not impact the perce...
Is moisture or condensation buildup a concern for the TEMPUR-ActiveBreeze®?
TEMPUR-ActiveBreeze® is designed to handle moisture and will naturally a...
Would you recommend the TEMPUR-ActiveBreeze® for a child? Are there any features that could be dangerous for a child?
Adult supervision is necessary when the bed is used by or near infants, ...
Is it likely my TEMPUR-ActiveBreeze® will overheat or melt?
TEMPUR-ActiveBreeze® is designed to withstand temperatures higher than w...
I can't feel airflow or hear the fans running in my TEMPUR-ActiveBreeze®; how do I know if cooling/heating is on?
Press any button on the remote. If blue LED lights display, cooling is a...
How does TEMPUR-ActiveBreeze® provide warming?
When the warming button(s) are pressed, the heating element in the fan h...
Is there a heating element for bed warming in my TEMPUR-ActiveBreeze® or on the surface of the mattress?
The heating element is located in the fan housing assembly underneath ...
How do I know which TEMPUR-ActiveBreeze® cooling/heating level I have activated on the remote?
Press any button on the remote. If blue LED lights display, cooling is a...
How do I know if the TEMPUR-ActiveBreeze® is in Cooling Mode 1 or Cooling Mode 2?
After entering Cooling Mode 2 and the LED(s) have gone off, press the ...
Split Fan Mode isn't working on my TEMPUR-ActiveBreeze® – how do I fix it?
Ensure the bases are synced before attempting to go into Split Fan Mod...
How long will the TEMPUR-ActiveBreeze® warming take to heat my bed?
Bed warming takes at least 30 minutes to warm the surface and 60 minutes...
My TEMPUR-ActiveBreeze® bed does not seem to be cooling; how do I know my base is working?
Make sure the Cooling buttons have been pressed. Listen for the sound of...
How do I make the left and right side of the TEMPUR-ActiveBreeze® cooling/heating work together in the app?
Queen Beds: When using the in-app remote control, the Sync Cooling/Heati...
How do I make the left and right side of the TEMPUR-ActiveBreeze® cooling/heating work together on the remote?
Queen Beds: Use the Sync buttons on the remote to control both sides of ...
How do I operate the left and right side of the TEMPUR-ActiveBreeze® cooling/heating independently using the app?
Queen Beds: When using the in-app remote control, the Left Cooling/Heati...
How do I operate the left and right side of the TEMPUR-ActiveBreeze® cooling/heating independently using my remote?
Queen Beds: Use the Left Side buttons on the remote to control the lef...
How many heating programs are available with the TEMPUR-ActiveBreeze® for bed warming?
There is only one bed warming program. A 60 minute, one-fan-level setting.
How do I optimize my bedroom environment for the best sleep?
According to experts, the best bedroom temperature for sleep is approxim...