Do your mattresses contain fiberglass?
We want to assure you that Tempur-Pedic mattresses do not contain fiberg...
What base/foundation can I use to support my mattress?
What is proper support? Tempur-Pedic mattresses require a solid, elevate...
What models, sizes, and feels are available in the Split Head size configuration?
The Tempur-Pedic Split Head Sleep System is available as a King TEMPUR-L...
What is a Split Head King mattress?
A Split Head King mattress is the same size as a traditional King mattre...
What types of particles will the TEMPUR-ActiveBreeze filter help prevent from entering my bed's sleep climate?
The easy-to-clean filter system of the TEMPUR-ActiveBreeze® helps preven...
When should I clean the TEMPUR-ActiveBreeze fan filter?
We recommend cleaning the fan filter every three months, or more frequen...
If I run my TEMPUR-ActiveBreeze fans all night, every night, will the performance of the bed remain the same over a 10-year period?
Yes, as long as the filter is cleaned every 3 months or when needed to e...
Can I use the TEMPUR-ActiveBreeze Sleep System on a platform bed? Will this impact cooling or warming?
Yes, the mattress and base can be set up on a platform bed. Airflow shou...
Will padded headboards be an issue with my new Tempur-Pedic mattress?
Padded or upholstered headboards can interfere with the operation of you...
Does the active heating or cooling change the feel of the TEMPUR-ActiveBreeze?
Operating TEMPUR-ActiveBreeze® in cooling mode will not impact the perce...
Is moisture or condensation buildup a concern for the TEMPUR-ActiveBreeze?
TEMPUR-ActiveBreeze® is designed to handle moisture and will naturally a...
Would you recommend the TEMPUR-ActiveBreeze for a child? Are there any features that could be dangerous for a child?
Adult supervision is necessary when the bed is used by or near infants, ...
Is it likely my TEMPUR-ActiveBreeze will overheat or melt?
TEMPUR-ActiveBreeze® is designed to withstand temperatures higher than w...
How does the TEMPUR-ActiveBreeze provide warming?
When the warming button(s) are pressed, the heating element in the fan h...
Is there a heating element for bed warming in my TEMPUR-ActiveBreeze or on the surface of the mattress?
The heating element is located in the fan housing assembly underneath t...
How do I know which TEMPUR-ActiveBreeze cooling/heating level is activated on the remote?
Press any button on the remote. If blue LED lights display, cooling is a...
How do I know if the TEMPUR-ActiveBreeze is in Cooling Mode 1 or Cooling Mode 2?
After entering Cooling Mode 2 and the LED(s) have gone off, press the b...
How long will the TEMPUR-ActiveBreeze warming take to heat my bed?
Bed warming takes at least 30 minutes to warm the surface and 60 minutes...
How do I make the left and right side of the TEMPUR-ActiveBreeze cooling/heating work together in the app?
Queen Beds: When using the in-app remote control, the Sync Cooling/Heati...
How do I make the left and right side of the TEMPUR-ActiveBreeze cooling/heating work together on the remote?
Queen Beds: Use the Sync buttons on the remote to control both sides of ...
How do I operate the left and right side of the TEMPUR-ActiveBreeze cooling/heating independently using the app?
Queen Beds: When using the in-app remote control, the Left Cooling/Heati...
How do I operate the left and right side of the TEMPUR-ActiveBreeze cooling/heating independently using my remote?
Queen Beds: Use the Left Side buttons on the remote to control the left...
How many heating programs are available with the TEMPUR-ActiveBreeze for bed warming?
There is only one bed warming program. A 60-minute, one-fan-level setting.
How much do your mattresses weigh?
Cloud® Mattress WeightsTwin: 39 lbsTwin Long: 42 lbsFull: 56 lbsQueen: 5...
Do Tempur-Pedic mattresses contain latex?
Tempur-Pedic® mattresses do not contain latex. Tempur-Pedic® mattresses ...
Do your mattresses prevent bed bugs?
Many of the Tempur-Pedic® mattress and pillow covers are treated to be d...
What is the best support for my mattress?
Tempur-Pedic® mattresses need a solid, elevated surface to deliver your...
What is TEMPUR-Breeze technology?
TEMPUR-Breeze® technology is featured in our TEMPUR-Breeze® Collection. ...
Do you sell damaged, returned or refurbished products?
No, we do not sell damaged, returned, or refurbished products. Such prod...
Can I use a slatted foundation/platform bed with my Tempur-Pedic mattress?
Tempur-Pedic® mattresses have been designed to be paired with a Tempur-P...