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Returns & Exchanges

Mattresses

What is the 90-night trial period?

What do you do with old or returned mattresses?

Can I return my mattress?

Power Bases & Foundations

I would like to upgrade my adjustable base, can I do that?

Pillows & Comfort Items

Can I return my topper if I don't like it?

Can I return my pillow protector?

Can I return my mattress protector?

Are sheets returnable?

Can I return my pillow if I am not happy with it?

Retail Purchases

I purchased from an authorized retail store, can I exchange my Tempur-Pedic products?

I purchased a floor model from a retail store, can I return or exchange it for another?

I purchased at an authorized retail store, can I return my Tempur-Pedic products?

Starting A Return/Exchange

How do I start an online return?

How do I start an online exchange?

What items can I return?

Refunds

When I return something, will I get my full refund?

I don't see my refund, what can I do?

I returned my product, when will I receive my refund?

What if my product arrives damaged?

In the unlikely event that you receive a product that is damaged or defe...