Tempur-Pedic
Returns & Exchanges
Returns & Exchanges
Mattresses
What is the 90-night trial period?
What do you do with old or returned mattresses?
Can I return my mattress?
Power Bases & Foundations
I would like to upgrade my adjustable base, can I do that?
Pillows & Comfort Items
Can I return my topper if I don't like it?
Can I return my pillow protector?
Can I return my mattress protector?
Are sheets returnable?
Can I return my pillow if I am not happy with it?
Retail Purchases
I purchased from an authorized retail store, can I exchange my Tempur-Pedic products?
I purchased a floor model from a retail store, can I return or exchange it for another?
I purchased at an authorized retail store, can I return my Tempur-Pedic products?
Starting A Return/Exchange
How do I start an online return?
How do I start an online exchange?
What items can I return?
Refunds
When I return something, will I get my full refund?
I don't see my refund, what can I do?
I returned my product, when will I receive my refund?
What if my product arrives damaged?
In the unlikely event that you receive a product that is damaged or defe...