Tempur-Pedic offers a simplified mattress exchange process within the 90-Night Trial, allowing customers to exchange their mattress for a different model or feel by filling out an online form. The TEMPUR-ActiveBreeze® Smart Bed is included. Pillows, toppers, accessories, power bases, and non-mattress items are non-returnable and non-exchangeable.
We understand your first choice may not be the perfect fit for you. That is why we've simplified our exchange process so you don't need to call in to initiate your mattress exchange. If you'd like to exchange your Tempur-Pedic® mattress for a different feel or different model within the 90-Night Trial, all you need to do is fill out our exchange form linked below and a representative will be in touch soon to discuss further details. The TEMPUR-ActiveBreeze® Smart Bed sleep system is included in the 90-Night Trial.
Note: pillows, toppers, accessories, power bases, flat foundations, and items that are not a mattress are non-returnable and cannot be exchanged for another. You can review our full return policy online here.