If a Tempur-Pedic mattress is sagging, it may lack proper support from a flat, solid surface. Using a Tempur-Pedic foundation is recommended. Significant sagging could indicate a warranty issue, and claims can be started online.
If there is sagging, it is likely because the mattress is not properly supported on a flat solid surface that can adequately support it. That’s why we highly recommend using a Tempur-Pedic® foundation with your mattress to provide the support it needs to perform as designed. If the mattress is properly supported, significant sagging may be a sign of a warranty issue.
If you believe that your mattress has developed a defect, you may start a claim at the link below.
Start Claim Here
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