Our sheets are covered by a 1-Year Limited Warranty against eligible manufacturing defects.
If you believe your sheets have developed a defect that may be covered under warranty, please gather the following information before submitting your claim:
Photo 1: Proof of Purchase
- A copy of your purchase receipt showing the purchase date and product purchased.
Photo 2: Area of Concern
- A clear photo showing the issue or defect you are experiencing.
- Please ensure the photo is well-lit and clearly displays the affected area.
Photo 3: Product Tags
- A clear photo of the sheet set tags attached to the product.
Care and Washing Information
- Please provide details about how the sheets have been cared for, including:
- Washing frequency
- Water temperature used
- Detergents or laundry products used
- Drying method (air dry, tumble dry, heat setting, etc.)
Providing complete information and clear photos helps our team review your claim as efficiently as possible.
If you believe your sheets have developed a defect covered by warranty, you may begin the claim process using the link below.
File Warranty Claim
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