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The head and/or leg lift function on TEMPUR-Ergo Plus has minor interference during operation. What should I do?

  • Check batteries in Wireless Remote Control, replace with two new AA batteries if necessary
  • Make sure that you are following the duty cycle of the motors (do not operate more than 2 minutes over 20 minutes, or approximately 10% duty cycle).
  • Press the lift buttons squarely and accurately.
  • Wireless Remote Control may be experiencing common Radio Frequency Interference from other radio transmitting devices. Wait several seconds, and then try pressing the appropriate button again. 

 

If the suggestions above do not result in a solution, please contact our customer service team at 1-800-1821-6621. 

 

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