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  1. Tempur-Pedic
  2. Troubleshooting
  3. Additional Products
  4. Pre-Installed Sleeptracker-AI®

What should I do if the Sleeptracker-AI app closes or freezes during a firmware update for my Smart Base?

Close the Sleeptracker-AI® app and then restart the app. Then click on Menu -> My Smart Bed -> Firmware Update and follow the steps to complete the installation.

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