Are there any Wi-Fi routers that are incompatible with the Sleeptracker-AI Monitor?
Some modern router combinations (also known as gateways) may struggle to...
Can I connect my TEMPUR-Ergo® ProSmart® base speaker and other speakers to my phone at the same time?
Yes, it is possible to connect your speaker with other Bluetooth® enable...
Can I manually record sleep on my Sleeptracker-AI app?
You can manually start a sleep recording whether it be for a nap or for ...
Can I share my sleep information with others?
Currently, there is no option to share information with other users thro...
Can I temporarily disable sleep registering?
Yes, you can turn off your sensors to disable sleep data registering by ...
Can I use Sleeptracker-AI if I don't have Internet?
No, the processor requires access to an internet-enabled home Wi-Fi netw...
Can I view a graph of my heart rate throughout the night so I can see what my heart rate is in deep, light, and awake states?
Yes, from the home page tap the Analysis icon. Press and slide your fing...
Can I view a graph of my respiratory rate throughout the night so I can see how my breathing rate changes in deep, light and awake states?
Yes, from the home page tap the Analysis icon. Press and slide your fing...
Can my partner also download and use the app?
Yes. The first user should generate a Quick Add Code to invite the secon...
Can Smart Snore Position and Smart Snore Pulse be used together?
If Smart Snore Position and Smart Snore Pulse are both enabled, Smart Sn...
Can the Sleeptracker-AI® system distinguish between when someone is reading or watching television in bed vs. trying to fall asleep?
Yes, the Sleeptracker-AI® Engine (SAIE) can differentiate between when a...
Can two devices be paired to the TEMPUR-Ergo® ProSmart® base speaker at the same time?
Only one device can be paired to each speaker at a time. The speaker is ...
Can you lock the Bluetooth® connection so that it is not accessible?
No. The speaker is always discoverable when it is powered on. The speake...
Do I have to wear a device to bed to track my sleep?
No, you don't have to wear any special device, and there’s nothing batte...
Do I need my phone to register sleep?
Your phone or tablet does not need to be nearby or on to register sleep....
Does my phone or tablet need to be in the same room as me to monitor my sleep?
No, your device does not need to be in your room to record your sleep; h...
Does my phone or tablet need to be on overnight in order for my Sleeptracker-AI to work ?
No, the system will still be able to monitor your sleep if your phone or...
Does my router need to be connected to the Internet in order for my Sleeptracker-AI to work?
Yes, in order to transmit your sleep data to your account, your smart be...
Does Sleeptracker-AI record a sleep quality metric for each sleeper?
Yes, each sleeper will be given their own sleep quality metric. To view,...
Does the companion app sync with Apple Health app?
Yes, you may opt to use Apple Health on your iPhone/iPad during initial ...
Does the Sleeptracker-AI require internet?
The Sleeptracker-AI® Monitor requires access to an Internet-enabled home...
Does the Sleeptracker-AI system record the sleep quality for each sleeper?
Yes, each sleeper will be given their own sleep quality metric. To view,...
Does the Sleeptracker-AI/smart bed use Bluetooth?
The smart bed uses Bluetooth during the initial setup, but relies on Wi-...
Does the Sleeptracker-AI® automatically register my sleep?
After you download the Tempur Sleeptracker-AI® companion app and follow ...
Does the Sleeptracker-AI® Monitor use Bluetooth?
No, the Sleeptracker-AI® Monitor uses Wi-Fi, not Bluetooth.
Does the Tempur-Pedic Sleeptracker-AI work with any mattress brand?
The Tempur-Pedic® Sleeptracker-AI® monitor works with most standard inne...
Does the Tempur® Sleeptracker-AI® app sync with the Apple Health App?
Yes, sleep information from the Tempur® Sleeptracker-AI® app is shared w...
During setup, I’m being asked to scan a QR code, where do I find it?
The QR code can be found on the back of the processor and on the back of...
How can I restore my Sleeptracker-AI information on my phone or tablet after a factory reset (or onto a new device)?
To restore your data, simply re-download the Tempur-Pedic® Sleeptracker-...
How close do I need to be to my Smart Base to update the firmware in the Sleeptracker-AI app?
For best results, ensure your phone is connected via Bluetooth® to the b...