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What if I am having an issue with my Tempur-Pedic Office Chair?

Tempur-Pedic Office Chairs have a 10-Year Limited Warranty. If purchased from Tempur-Pedic.com, submit claims through Tempur-Pedic for processing. For purchases from other retailers, contact the manufacturer, Raynor Group, at 800-637-0005 or via their website Eurotech Seating for warranty assistance and replacement parts. Proof of purchase is required for support. More warranty details are available online.

Rest assured, our Tempur-Pedic Office Chairs are backed by a 10-Year Limited Warranty. You can read more details about the warranty here

How do I file a warranty claim?

If you purchased your Tempur-Pedic Office Chair directly from Tempur-Pedic.com, you may submit a warranty claim through Tempur-Pedic. We will work with the manufacturer on your behalf to review and process eligible warranty requests.

If you purchased your chair from any retailer other than Tempur-Pedic.com, please contact the manufacturer, Raynor Group, directly for warranty assistance, replacement parts, or service requests.

Raynor Group Contact Information

To help ensure the fastest resolution, please have your proof of purchase and product information available when contacting support.

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