Costco manages warranty claims and customer support for products bought through them, including Tempur-Pedic mattresses and non-mattress items, as well as Sealy and Stearns & Foster mattresses. Customers should contact Costco directly to start the warranty process and receive assistance. More information is available at https://customerservice.costco.com/.
Costco handles warranty claims and customer support for products purchased through Costco.
- Tempur-Pedic® Mattresses: Please contact Costco directly for warranty assistance.
- Tempur-Pedic® Non-Mattress Products (such as pillows, toppers, and other accessories): Please contact Costco directly for warranty assistance.
- Sealy® and Stearns & Foster® Mattresses: Please contact Costco directly for warranty assistance.
If you purchased your product from Costco, please reach out to Costco first to begin the warranty process. You may find the following resource helpful for contacting Costco: https://customerservice.costco.com/
Costco will provide guidance on the next steps and assist with any warranty-related questions for eligible products purchased through Costco.