background image

I've been approved for a warranty replacement. How do I place my order?

If approved for a warranty replacement, you will receive a promo code and instructions to order at warranty.tempurpedic.com. Ensure you use the correct site, match your information with your claim, have a stable internet connection, enter the code exactly, and stay on the page until confirmation. Codes are valid for 60 days and can only be used once.

If you are approved for a warranty replacement, you should receive a promo code and instructions on placing your order online at warranty.tempurpedic.com. 

Tips for placing your order:

  1. Be sure you are on warranty.tempurpedic.com when using your approval code
  2. Ensure that your information matches the info provided on your warranty claim
  3. Have a stable internet connection
  4. Type your code in exactly as it was provided to you
  5. Do not exit out of the web page until you reach a confirmation page confirming that your order has been successfully placed

Note: Approval codes are only valid for 60 days and can only be used once. Once you are outside of the 60-day window or if you've already used the code once, your code will no longer be valid.

Was this article helpful?

48 out of 91 found this helpful