If you recently registered your mattress and received a BOGO promo code but are having trouble checking out, we're here to help. The steps below apply to both BOGO registration codes and standard BOGO promotions.
Step 1: Confirm you have two qualifying items in your cart. BOGO offers require two eligible items in your cart. Both qualifying products must be added before the code will activate at checkout.
Step 2: Enter promo code manually. Try typing the promo code directly into the "Enter a Promo Code" field instead of copying and pasting.
Step 3: Check your browser or internet connection. A weak connection or unsupported browser can sometimes interfere with checkout. For the best experience, we recommend using Google Chrome and ensuring you have a stable internet connection.
Step 4: Contact our Support Team. If you're still experiencing issues, our Support Team is happy to assist. You can reach us at 1-800-821-6621.