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How do I check the status of my retail purchase?

For accurate order information, contact your retailer. Tempur-Pedic® Flagship store orders with White Glove Delivery can be tracked online; UPS-shipped comfort items won't appear online.

We recommend contacting the retailer you purchased from for the most accurate information regarding your order. If you ordered from one of our Tempur-Pedic® Flagship stores and your item includes White Glove Delivery, check your Order Status here

Comfort items shipped via UPS from Tempur-Pedic® Flagship stores will not appear in your online account. Please reach out to the retailer you purchased from for assistance. 

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