To sync two bases wirelessly, please refer to the steps below. The remote controls must be paired to their respective control boxes before completing these steps.
Step 1: Unplug the bases from the power outlet. Wait 1 minute, then plug it back into your power outlet.
Step 2: Press and hold the SYNC button on the back of both remotes simultaneously. The SYNC buttons will illuminate and start to flash. When the SYNC buttons stop flashing, release the SYNC buttons. The bases should now be synced.
Step 3: Test all remote functions. If the remote buttons do not impact both adjustable base movements, please repeat the process or call customer service at 1-800-499-1965 (U.S.) or 1-800-268-4414 (Canada).
Performance Notes: If the bases become mismatched, pressing the FLAT button will resync the mechanical positions.
To unsync two bases:
- Press and hold the Remote A Sync button until the button light blinks and then release the button.
- At this time, Remote A will return to the single communication with Base A. The bases are no longer synced.
- When users operate Remote B, Remote B will wake up from hibernation and find that Base A has resumed the single communication, and thus Remote B will return to single communication with Base B.