background image

My TEMPUR-Ergo Premier™ base is making excessive motor noise. What should I do?

  • If the bed is located on hard surface flooring, place carpet pieces or rubber pieces (not included) under each leg or caster of your base.
  • Using the Wireless Remote Control, elevate the head or leg section a short distance to realign the lift/lower mechanisms with the bed support platform.
  • Verify that your TEMPUR-Ergo Premier™ is not positioned against a wall, nightstand, or other object that may cause vibration or noise.
  • If the TEMPUR-Ergo Premier™ is installed over a bed frame. Verify that the massage motors are not causing the bed frame components to vibrate.
  • Verify that the headboard attachment hardware is properly tightened (if used). 

Was this article helpful?

2 out of 30 found this helpful