What should I do if my Ease 2.0 base stops operating?

If one or more functions on the bed base have stopped operating: 

Adjustable Base

• Check under the bed base to verify that the wired connections are secure and that no cords or bedding are obstructing the movement of the base.
• Check to ensure the green LED light is illuminated on the control box. If there is no light, verify that the input and power cords are properly connected.
• Unplug the base for 1 minute to reset the electronic components.
• Plug the bed base into a different electrical outlet, or test the current outlet with another working appliance (a grounded, electrical surge protector is recommended). 

Remote Control 

• Ensure that your remote batteries are properly installed or do not need replacing.
• Ensure the Child Lock feature is not enabled.