What should I do if my Ease Power Base stops operating?

If one or more functions on the bed base have stopped operating: 

Adjustable Base:

• Check under the bed base to verify that the wired connections are secure and that no cords or bedding are obstructing the movement of the base.
• Check to ensure the blue LED light is illuminated on the control box. If there is no light, verify that the input and power cords are properly connected.
• Unplug the base for 1 minute to reset the electronic components
• Plug the bed base into a different electronic outlet, or test the current outlet with another working appliance (a grounded, electrical surge protector is recommended). 

Remote Control:

• Ensure that your remote batteries are properly installed or do not need replacing.
• Ensure the Child Lock feature is not enabled.
• Ensure that the remote control is paired with the bed base. 

*Steps include the previous generation Ease 3.0