Note: The following instructions are for King-size base models operating in tandem (together) by two remotes. For two remotes to be used, they must be on the same RF channel. These steps in conjunction with a sync cable will make this possible.
Some instructions are time-sensitive, please read the following instructions before attempting to pair.
Step 1: Ensure both bases are disconnected from the power source. Please ensure your remote has fresh batteries.
Step 2: The following buttons (see image below) on your remote are used to set the first and second part of the RF channel number on your remote.
Step 2: Please pre-select one memory button and one Head Up/Down or Leg Up/Down button. Please make a note of the 2 digits you selected for the next steps.
Step 3: Press and hold the FLAT and STOP buttons simultaneously on the first remote for 10-15 seconds. The current RF channel number will be shown on the screen at the top of the remote.
Step 4: Enter the first and second pre-selected buttons from Step 2 (see the blue circled buttons in the image above). Then press the FLAT button the the first remote to confirm the RF channel. The RF channel number will flash for 30 seconds.
Step 5: Within these 30 seconds, reconnect the first base to the power outlet. You will hear two "double-clicks."
Step 6: To program the second remote, please repeat Steps 3, 4, and 5.
Step 5: Perform a system reset: Press and hold the FLAT button. After 15 seconds, the screen will change from "FLAT" to "RST". Do not release the FLAT button.
Step 6: Continue holding the FLAT button for an additional 30-60 seconds as the bed moves forward and backward. The reset process is complete when no audible clicks or movement occur for a minimum of 10 seconds.
Check 7: Check for normal remote function.
You can find more information on pairing your Ergo Premier Base here.