Note: The following instructions are for King-size base models operating in tandem (together) by a single remote. Some instructions are time-sensitive, please read the following instructions before attempting to pair.
Step 1: Ensure both bases are disconnected from the power source. Please ensure your remote has fresh batteries.
Step 2: Press and hold the FLAT and STOP buttons simultaneously for at least 10-15 seconds. The current RF channel number will be shown on the screen at the top of the remote (the RF channel is the 3-4 digit number that populates in the screen).
Step 3: Press the FLAT button to confirm the RF channel number. The RF channel number will flash for 30 seconds.
Step 4: Within these 30 seconds, reconnect the first base to the power outlet. You will hear two "double-clicks." Then reconnect the second base to a working power outlet (within the same 30 seconds). You will again hear two "double-clicks."
Step 5: Perform a system reset: Press and hold the FLAT button. After 15 seconds, the screen will change from "FLAT" to "RST". Do not release the FLAT button.
Step 6: Continue holding the FLAT button for an additional 30-60 seconds as the bed moves forward and backward. The reset process is complete when no audible clicks or movement occur for a minimum of 10 seconds.
Check 7: Check for normal remote function.
You can find more information on pairing your Ergo Premier Base here.