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  1. Tempur-Pedic
  2. Troubleshooting
  3. Adjustable Bases
  4. TEMPUR-Ergo® Smart Base
  5. Firmware Updates

What do I do if the firmware update status for my Smart Base appears to be stuck?

Open the Sleeptracker-AI® app and click on the Settings of the pop-up requesting “Sleeptracker would like to use Bluetooth® for new connections." You can allow new connections in Settings. Turn Bluetooth® on. Then follow the firmware update steps by clicking on Menu-> My Smart Bed-> Firmware Update.

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