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My Tempur-Pedic product is frozen, what can I do?

TEMPUR-Material™ is temperature sensitive, which means it can become very firm, or even freeze, in cold temperatures and can feel very soft in high temperatures. 

We recommend bringing the product into a warmer room to help bring it to a normal temperature range (prime temperature being between 65-75 degrees Fahrenheit) for it to perform at its best. If the mattress, or other Tempur-Pedic® product with TEMPUR-Material™, sits in cold weather (below 50°F) folded, do not try to force it to lay flat as the material could crack or split. It may take a few hours, depending on the temperature of the room and the size of your product, but the TEMPUR-Material™ should warm and soften to its true feel. 

 

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