The smell you are referring to is known as off-gassing, and is a completely normal and safe outcome of the manufacturing process. While unpleasant, this smell usually dissipates over time.
We recommend letting the topper air out for several days before using. Since the toppers come with removable covers, you can wash the cover before use. For detailed cover‑cleaning instructions, please view them here: Product Care | Tempur-Pedic.
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