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Orders

Order Status

How do I view my order status?

How will I know that you’ve received my order?

Can I order by telephone?

Promotions & Discounts

What promotions are available?

Will the VA cover the cost of my purchase?

Will insurance cover the cost of my purchase?

Do you offer Gift Cards?

I’m a chiropractor looking to resell Tempur-Pedic products to my clients. Can I buy direct from the website?

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Edit or Cancel Order

How do I cancel my order?

How do I edit/change an order?

Online Checkout/Account

I’m having problems viewing portions of your site. What should I do?

I’m having problems viewing portions of your site. What should I do?

What type of operating system and browser do I need to shop on your website?

What is your privacy policy?

Will you share my information with others?

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Financing

How do I apply for financing?

I was not approved for financing. Do you offer a direct payment plan?

How do I close my account?

What do I do if my card is lost or stolen?

What if I don't have enough credit available on my account to complete a purchase?

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Retail Orders

I purchased at a retail store, can I get a copy of my invoice?

When will I receive my order purchased in store?

How do I check the status of my retail purchase?

What if my order is incorrect, lost, or damaged?

If you experience any issues with your order or delivery, we want to hel...