If you are adding photos to your warranty claim, please remember you can only add one photo at a time.
Click "Add file" and select the appropriate image from your files. Once the photo has finished uploading, you may click "Next" and proceed to the next page. Adding more than one photo per page will result in an error.
If you do not have your original purchase receipt, but you purchased directly from Tempur-Pedic, you may complete your claim without this photo. Our team can research purchase history for you.
If you do not have your original purchase receipt and you did not purchase directly from Tempur-Pedic, you may upload a bank statement, credit card statement, financing statement, or cancelled check. Our team will determine whether we can accept this alternative proof of purchase.
Your product's law tag is located on the outside of the cover. If you do not have your law tag, you may complete your claim without this photo. Our team will determine whether we can move forward without this information.
Your serial number is located on the law tag. Some older models may have no serial number, a separate serial number tag, or a serial number with a different number of digits. If there is a bar code on your law tag, the serial number is typically located just above or below the bar code.