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My remote buttons are no longer working for my power base remote. What do I do?

Has your base stopped responding to the wireless remote?

The most common cause for a non-responsive base is that the remote has accidentally been placed into child-lock mode. Click here for Unlocking Instructions.

You can also watch a video specific to your remote that explains deactivating the child-lock setting by clicking the link that best describes the warning label on the back of your base remote. Click here for more assistance.


Did you receive a replacement wireless remote for your base?

Your new remote must be paired with your power base before it will function properly. Click here for Pairing Instructions.

Do you need help identifying your power base model or wireless remote?

Some bases and remote models may look similar to each other. Click here for Identification Instructions.


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