You may request special delivery times by calling Customer Care at 800-821-6621 or by placing your order with a Sleep Expert at 888-811-5053.
When you place an order for comfort items like pillows, toppers, bedding, etc. items will ship as soon as they process and cannot usually be delayed once shipped. If you know you will be out of town or wish to receive an item closer to a specific date, we recommend calling to place your order over the phone at 888-811-5053 or waiting to purchase about 5-7 business days prior to when you'd like to receive your order.
Mattresses, Power Bases, Flat Foundations
Select mattresses, power bases, and flat foundations are delivered with our White Glove Delivery which requires a scheduled date and time for delivery. If you wish to delay delivery, you can call to order at 888-811-5053 or you can wait to discuss your delivery date with our delivery partners once they call to schedule your delivery! Delivery typically occurs within 7-10 business days. Once the order arrives at the nearest delivery hub to you, you can expect a call from our delivery partners to schedule a delivery date that works best for you.