If you purchased your Tempur-Pedic products from a retail store that carries our products, your purchase is subject to the return and exchange policies of that retailer. Our retailers may have different promotions, policies, and procedures than we do, so it is best to reach out to the retail store location you purchased from to discuss your purchase and what options are available to you. An exchange for a retail store purchase would be handled by the store location you purchased from.
If you have moved away from the location you purchased from or the store has gone out of business and you need assistance, you can call our Consumer Care team at 800-821-6621 to discuss your options available!
Was this article helpful?
2 out of 19 found this helpful